I called on a Thursday afternoon to schedule an appointment to have some ac duct repair done. I scheduled an appointment for late the same day as I called. I received a call and text message telling me they would be there in 15 minutes. Cody showed up in about 15 minutes looked the job over and gave me an estimate to repair the ac ducts that need some repair. I felt like the estimate was very reasonable. I figured it would be the following week before they could schedule and do the repair. I received a text message about 15 minutes after Cody left letting me know they could be there on Friday morning, which I was thrilled about. Cody and his assistant showed up and did a GREAT job, cleaned up after they were done. I would HIGHLY recommend On the Double.
I called On The Double when we noticed black mold on one of our ceiling air vents. That same day Cody was out to take a look around and give us a quote. He took lots of pictures to show my husband and I so that we didn't have to climb up into attic and was very thorough going thru all options. 2 days later, he and his team showed back up to complete all of the work including decon and installation of a new UV filtration system. We were incredibly pleased with the work that they did and they did it all very quickly. All the gentleman on site were courteous and respectful. Highly recommend this company for all AC and Heating needs!!
On The Double saved the day! Our AC stopped blowing cold air and they were able to get someone out immediately. Eric Dickson was very professional and knowledgeable. He explained everything he was doing and repaired the part and got the AC working fast. Will definitely recommend him and On the Double for any future services. Thank you.
Cody and Johnny did an amazing job installing a new unit for us after a weather related incident. Kaitlin was incredible in answering questions and helping us along the way. Josh has been meeting our family’s heating and cooling needs for the past 8 years and we will continue to use OTD because they are fast, kind, and affordable. They also provided portable cooling units while we awaited insurance approval to replace our unit. We couldn’t be happier with the service we received!
Caleb was pleasant and did a good job. He arrived on time and answered questions for me. Thank you!
He was very professional and knowledgable. Super friendly Thank you Nate.
Awesome service by Eric Dickson today!! He was very knowledgeable and took the time to inform me during the whole process what was going on, and answered all maintenance questions for the future. Great guy and a great overall experience and service!! Highly recommend, glad I called On the Double!!
I am very happy with the service I received from the technicians that came to my house. They were on time and got the job done to my satisfaction. It took all day to finish the install due to the fact it was very hot in the attic. I am definitely glad I chose this company. Caleb and another guy I can’t remember his name I think it was Ben did a great job and cleaned up behind themselves. I would definitely recommend this company.
On time knowledgeable courteous. Made suggestions and recommendations. No pressure for unnecessary repairs. Very friendly, and made suggestions that applied to my system without pushing me to make a purchase of new unit. Will highly recommend them for their yearly maintenance package and just their friendly nature and customer service.
Nate is an outstanding employee. I wish he was my neighbor. Great young man. Great service.
