Privacy Policy

On The Double! Heating & Cooling (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in connection with our services and communications.

Information We Collect

We may collect personal information from customers and users, including but not limited to: name, phone number, email address, service details, and any information provided through forms, communications, or customer interactions.

How We Use Your Information

We use collected information for legitimate business purposes, including scheduling and managing appointments, providing service-related updates and support, sending transactional and informational messages, and improving customer experience and service delivery.

Data Sharing and Protection

We take the protection of your information seriously. We do not sell, rent, or share customer phone numbers or personal information with third parties or affiliates for marketing or promotional purposes. Phone numbers and texting opt-in data will not be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes. Customer data may only be shared with trusted service providers as necessary to operate our business and deliver services, and only for non-marketing purposes. Reasonable safeguards are used to protect personal information from unauthorized access, disclosure, or misuse.

Messaging Consent and Opt-Out

By providing your phone number, you consent to receive text messages related to service updates and communications fromOn The Double! Heating & Cooling. You may opt out at any time by replying STOP, CANCEL, or UNSUBSCRIBE to any message you receive. After opting out, you will no longer receive text messages unless you choose to re-enroll.

Your Rights and Choices

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
On The Double! Heating & Cooling
📞 806-549-5973
📧 [email protected]